BestRx is a premier pharmacy management software provider for independent and retail pharmacies. Today they serve more than 75,000 clients and provide products that include pharmacy management as well as patient profile, processing and billing, workflow and reporting applications.

Problem

To stand out in a tightening market and prepare for its next phase of growth, Best Rx decided to transform its IT infrastructure and transition to the cloud. BestRx’ s IT department had been using multiple on-prem data servers for backing up all their pharmacy client’s on-premise data storage. It was getting difficult for BestRx to manage its growing portfolio of services and increasing volume of data by keeping the back-up databases on prem. They approached Cloud 9 Infosystems, to assess their situation and design a solution that leveraged Azure Cloud to improve their operational efficiencies.

Solution
Cloud 9 as a strategic Microsoft Gold Partner with deep industry understanding and extensive cloud projects under the belt, we were expertly able to layout a unique 2 phased approach that delivered a comprehensive cloud-based solution to perform “always on” data synchronization from their pharmacies to a centralized server on Azure.
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The Remedy

ACCESSIBILITY: BestRx can now access the databases for all their pharmacies on the go from anywhere using Azure SQL Server.

PERFORMANCE: It performs continuous and seamless incremental database backup with minimum personal involvement on a specific time interval for any pharmacy.

REPORTING: The company can easily create reports from the centralized server with the restored data from the pharmacy to the main server.

As a result of Cloud 9’s assistance, BestRx is now able to operate at a 99.9% uptime and perform under an “always on” Cloud back-up synchronization and reporting structure that has increased BestRx’ s overall enterprise infra efficiencies by 60%.

Azure Back-up

Azure Data Factory

Cloud Reporting Service

C9 Sync API (Custom API)

“We approached Cloud 9 Infosystems Inc., Microsoft Gold partner, to assess our situation and design a solution that leveraged Azure Cloud services to improve our operational efficiencies-effectiveness and reduce costs with a cloud-based service while also creating a state of the art, best of breed, alerts management and reporting system all built in Microsoft Azure.  As a result of Cloud 9’s assistance, we at BestRx now operate at a 99.9% uptime and perform under an “always on” Cloud back-up synchronization and reporting structure that has increased our overall enterprise infra efficiencies by 60%.”

Hemal Desai, President – BestRx Pharmacy Software

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