Cloud Managed Services

Cloud 9 runs your cloud better. We are the next-gen Managed Services Provider (MSP) to help our clients discover, build, migrate, manage, secure and optimize their application, infrastructure and enterprise data on the cloud. We provide end-to-end managed cloud services, cloud operations design, tried-and-tested target operating models, and best-of-breed tools for security and cost optimization.

Cloud 9’s cloud offering delivers elastic scalability, super high speed, robust security, and a managed service with expert support.

We manage cloud operations that align with your business

Cloud 9 Managed Services methodology classifies and measures your business workloads through an impact analysis. This analysis will expose lost value associated with performance degradation or business interruptions within your organization.

Cloud 9 will document the criticality and relative business value of each workload that is impacted.

Once your organization is aligned to its needs and goals, Cloud 9 will establish clear performance expectations and business interruption time/value metrics.

Cloud 9 will document the criticality and relative business value of each workload that is impacted.

Why choose Cloud 9?

Cloud 9 Managed Services methodology classifies and measures your business workloads through an impact analysis. This analysis will expose lost value associated with performance degradation or business interruptions within your organization.

Monitoring

Using best of breed tools, Cloud 9 Monitors your business critical PaaS, IaaS and SaaS resources.

Alerting

Configuration of alert notification that reduces risk through early detection.

Patching

Cloud 9 ensures that your software stays up to date through automated patch procedures.

Security

Everything we do at Cloud 9 is with a Security first mindset.

Redundancy

Cloud 9 uses a repeatable, automated processes to ensure business continuity is assured.

From Strategic Consulting to Help Desk Support

Cloud 9 Managed Services and Solutions allows you to reclaim the time you need to grow your business by eliminating IT distractions. By engaging with an IT solutions provider like Cloud 9, you can free up internal IT resources for other projects that deliver a higher core business value.

Cloud 9 utilizes deep subject matter expertise and vast experience to help you achieve peace of mind business. By leveraging Cloud 9’s managed IT services, you can get more from your people, processes, information systems and budget with a model designed to improve security, up time and efficiency across all business functions.

You won’t just have a number to call if someone needs computer support (although you get that too!).

The support you need when you need it

We offer our clients the unique expertise we have established by working with numerous partners globally to develop mission critical and business critical applications.

We have 29 years of collective Cloud experience, which means that we are a close-knit team with several ex-Microsoft executives and team members. Additionally, as a Tier 1 Distributor for all products and services, we have access to incentives and the lowest possible subscription rates for your business. So plainly speaking, the best bang for your buck.

Cloud 9 really excels at navigating their customers through their digital transformation journey.

  • General Manager of Microsoft Central Region SMB&D

Pick what’s best for your organization

Cloud 9 wants to make sure that you only pay for what you need. With our fully managed IT services and solutions you can pick the package that best meets your IT requirements.

Services

Bronze

Silver

Gold

24 x 7 Basic Cloud Monitoring X X X
60 Minute Quarterly Cost Optimization Consultation X X X
Proactive Consulting and Optimization X X X
Issue Escalation to Microsoft Support if Required X X
Cloud Server Patch Management X X
Azure Services Health Monitoring and Alerts X X
Access to Advanced Cloud Monitoring* X
Azure Consumption Monitoring and Budget Alerting X
Technical Account Manager (TAM) X
Biannual Azure Platform Optimization Review (Performance/Cost/Security) X
Reactive Support* 4 Hrs / Month 8 Hrs / Month 12 Hrs / Month
Response Time* 24 Hrs 8 Hrs 4 Hrs

Note additional Managed services offerings by Tier are available. Please reach out to support@cloud9infosystems.com for a detailed catalog of services provided by tier level.

Get started on our special Managed Services offer

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