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As an Azure Expert MSP Cloud 9 excels at managing complex global cloud environments. Our designation as a top tier partner affirms our commitment to delivering the highest levels of service and benefits to our clients.
Cloud 9 is a Microsoft Designated Managed Service Partner
with an array of compelling attributes that cater to diverse
IT needs:
As a Microsoft Designated Managed Service Partner, Cloud 9 has proven expertise in delivering top-tier managed services. Our deep integration with Microsoft’s solutions, coupled with direct access to Microsoft experts, positions us to offer unparalleled service quality.
Our managed services cover everything from Azure to Microsoft 365 and Dynamics, offering a wide range of support from infrastructure management to application modernization. We provide end-to-end services, ensuring your IT environment is fully optimized and secure.
Cloud 9 excels in both proactive and on-demand support, ensuring your IT systems are always running efficiently. Our 24/7 monitoring and management services detect and resolve issues before they impact your business, providing peace of mind and reducing downtime.
With Cloud 9, you benefit from detailed cost optimization strategies that improve your bottom line. Our managed services help maximize your return on IT investments by efficiently managing resources and providing regular optimization recommendations
Security is paramount in all our managed service offerings. We help safeguard your entire organization with integrated security, compliance, and identity solutions, regularly reviewed to keep up with the latest threats and compliance requirements.
As Microsoft Designated Managed Service Partner, we empower you to focus on what really matters—driving business success. We handle the complexities of IT management, allowing you to concentrate on strategic business activities without being bogged down by technological challenges.
While offering the robustness of Microsoft’s global cloud infrastructure, Cloud 9 maintains a personalized approach with a local touch. This unique combination means you get a partner who understands your local needs while delivering global quality standards.
Our solutions are designed to scale with your business. Whether you’re looking to expand your services, increase capacity, or integrate new technologies, Cloud 9 provides the flexibility and scalability to adapt quickly to your changing business needs
Our strong SLAs guarantee high availability, performance, and responsiveness, ensuring that you receive consistent and reliable service. This commitment to quality helps minimize risks associated with IT investments and operations.
Our Azure Managed Services extend from cost optimization
and 24/7 proactive
governance to advanced resource and
network monitoring, ensuring your infrastructure remains
agile, scalable, and secure.
We help reduce costs and improve your bottom line while accelerating growth.
Access to Microsoft product experts and advanced service offerings, including monthly patching, updates, and quarterly security reviews.
Leverage Azure’s built-in geo-redundency and our added security management to ensure high availability and protect your data.
We ensure robust governance, performance management, and resilience across all Azure services
Regular assessments to ensure efficient use of Azure resources, avoiding wasteful expenditure.
Our management covers the entire Microsoft 365 suite,
including Sharepoint, Intune, and Office applications, with a
focus on improving user satisfaction and productivity.
Services designed to increase productivity and employee satisfaction by ensuring reliable access and smooth operation of all Microsoft 365 applications.
24/7 on-demand support, including application support, asset and device management, and license management.
Managing security settings and compliance across your Microsoft 365 deployment to safeguard your organization.
Asset and device management coupled with detailed advisory services to maintain operational efficiency.
Our services are designed to ensure your organization remains compliant with Microsoft’s evolving rules and policies, preventing costly penalties and enhancing your software asset management strategies.
Cloud 9 wants to make sure that you only pay for what you
need. With our fully managed IT services and solutions you
can pick
the package that best meets your IT requirements.
| Service* | Bronze | Silver | Gold |
|---|---|---|---|
| 24x7 Basic Cloud Server Monitoring | |||
| 60 Minute Quarterly Cloud Optimization Consultation | |||
| Proactive Consulting & Optimization | |||
| Azure Services Health Monitoring and Alerts | |||
| Issue Escalation to Microsoft Support if Required | |||
| Cloud Server Patch Management | |||
| Access to Advanced Cloud Monitoring | |||
| Native Azure Backup Monitoring | |||
| Azure Consumption Monitoring and Budget Alerting | |||
| Technical Account Manager (TAM) | |||
| Biannual Azure Platform Optimisation Review (performance/cost/security) | |||
| Supports PAYG, EA, and CSP Azure Subscriptions |
| Service* | Bronze | Silver | Gold |
|---|---|---|---|
| 24x7 Basic Cloud Server Monitoring | |||
| 60 Minute Quarterly Cloud Optimization Consultation | |||
| Proactive Consulting & Optimization | |||
| Azure Services Health Monitoring and Alerts | |||
| Issue Escalation to Microsoft Support if Required | |||
| Cloud Server Patch Management | |||
| Access to Advanced Cloud Monitoring | |||
| Native Azure Backup Monitoring | |||
| Azure Consumption Monitoring and Budget Alerting | |||
| Technical Account Manager (TAM) | |||
| Biannual Azure Platform Optimisation Review (performance/cost/security) | |||
| Supports PAYG, EA, and CSP Azure Subscriptions |
*Other services are available and tailored to individual client needs. Contact us for further information.
Choosing Cloud 9 as your Managed Service Provider means partnering with a leader in Microsoft cloud solutions that not only enhances your operational efficiencies but also secures and transforms your IT landscape, all while letting you focus on driving your business forward.
