Optimize your retail operations with an intelligent, trusted and secure platform.
Shifts in supply chain and relentless customer demands have forced retailers to change their strategies in order to remain competitive. We work side-by-side with our clients to help them navigate disruption by tapping into cloud-fueled technologies to generate insights to help understand customers and exceed their expectations.
Our retail solutions draw from our experience and expertise across business disciplines, including customer engagement, products and innovation, and strategy and operations. We’ll partner with you to design a tailor-made, integrated strategy to retain the customers you have and attract new ones.
Transform your retail process digitally and connect your customers with Microsoft Cloud
Explore new revenue streams
There is plenty of data out there. Cloud uses it to understand your customer and enhance existing offerings—and create new ones—to stand out from the competition.
Improve your Productivity
Empower your process with Microsoft Cloud tools that boost productivity, foster collaboration and promote sharing of insights about customer activity and more.
A unified commerce offering with built-in social and mobile capabilities will let your people work effectively and act quickly to deliver differentiated and personalized customer service.
With a reliable, secure and agile multi-channel platform for advanced analytics you can improve forecasting and make changes in real-time to optimize for changing conditions.
Explore the possibilities with Intelligent Retail powered by Microsoft Customer Insights
Know Your Customer
Deliver unforgettable customer experiences that make you stand out from the crowd.
Empower Your Employees
Enable your people with strategic retail solutions and tools to deliver extraordinary customer service.
Deliver Intelligent Supply Chain
Close the gap between demand and fulfillment to delight your customers.
Imagine the impossible – and then make it happen with intelligent retail solutions.
RETAIL WITH THE RIGHT TECH CAPABILITIES
Empower people in all roles to make faster, better decisions.
SECURITY & COMPLIANCE
We’re passionate about helping you find the right balance between data and application security and productivity, so your business can run smoothly. From compliance and security assessments to investigating attacks and mitigating noncompliance risks, we’re in your corner.
ERP FULL-LIFECYCLE SERVICES
We offer a comprehensive range of essential services, from ERP selection, to business change management, deployment and integration, to ongoing support.
Simplify technology management with powerful expert support that delivers to your top priorities, including profitability, efficiency, and customer satisfaction.
DYNAMICS 365 CRM
Create the best possible value from your most important relationships and ensure their longevity. Bring greater effectiveness and focus to marketing and sales.
Scale resources as your company grows, reduce infrastructure costs and space requirements, and access software capabilities and data from anywhere, at any time.
INTERNET OF THINGS
Connects a wide variety of machinery and other important tools to your IT infrastructure, where they can be more easily and efficiently operated, monitored and maintained.
CLOUD SERVICE PROVIDER (CSP) PARTNER / LISENCING
Cloud 9 resells Microsoft products and services to Enterprise and Government accounts. Through Cloud 9 CSP portal, you can purchase Microsoft Products such as Azure, Office 365, Dynamics, and Exchange while receiving expert support, migration assistance, and consolidated billing.
We engaged with Cloud 9 during the challenging times of Covid-19, when it was critical for us to equip our remote workforce with Office 365 collaboration capabilities to ensure business continuity. Cloud 9 team was very quick to respond and assessed our situation, developed a comprehensive plan to enable our Microsoft cloud stack and helped us leverage our systems most effectively. As our solutions partner, they had been willing to go the extra mile to help us during this transition and earned our trust during this engagement. Would high recommend Cloud9 highly due to their excellent customer service and the fantastic customer experience they provide!
Senior Manager, Business Enablement & Optimization, I-CAR