Meeting the demands of your clients is a full-time job. As leaders at law firms, engineering firms, consulting firms, and other business service organizations, neglecting to meet a client’s needs could mean unfavorable results.
Regardless of where you’re based or the structure of your organization, our professionals help businesses develop tactical and operational solutions tailored to their needs. We look forward to being an invaluable part of your extended team.
Software solutions for the Services industry
Protect your most valuable asset
Services firms are challenged with selling an intangible product that is difficult to quantify and ever-changing. Profitability requires that projects are estimated correctly and completed on time, while meeting or exceeding customer requirements. To succeed, companies must adopt strategic and comprehensive financial, project, and resource management practices. This can be accomplished with an information technology (IT) infrastructure that allows your people to share data, work together, and make effective decisions.
Reduce costs while creating an unforgettable customer experience
Built with Microsoft Dynamics 365 in the Cloud, Cloud 9 solutions for Services help you modernize your workplace, provide efficient customer service, manage a distributed talent pool, and maximize profitability—all with a low total cost of ownership and rapid time to value
Maximize billable hours
Improve your financial return with rapid ROI
Fully integrate solutions to endure maximum productivity and eliminate re-keying of information
Provide management insight to measure profitability and make informed business decisions
Better manage your business and drive operational excellence
Track all customer-facing activities across multiple communication channels
Improve communications with the customer through document sharing and safe Web interactions
Increase customer responsiveness by improving business processes such as automated routing, notifications, approvals, and escalations
Cloud 9 solutions for a wide range of services industries is built upon 10+ years of subject matter expertise and 100’s of engagements utilizing a best practices approach that includes but is not limited to the following services:
- Information Technology Consulting & Assessment
- Software Application Engineering Design & Implementation
- Advanced Data Analytics & Reporting
- Cloud Productivity & Modern Workplace Solutions
- Advanced Analytics & ML / AI
- CSP (Cloud Services Provider) Billing and Licensing Solutions
- Security and Data Governance Audit
- Comprehensive Managed Services & Training
Empower people in all roles to make faster, better decisions.
SECURITY & COMPLIANCE
We’re passionate about helping you find the right balance between data, application security and productivity, so your business can run smoothly.
ERP FULL-LIFECYCLE SERVICES
We offer a comprehensive range of essential services, from ERP selection, to business change management, deployment and integration, to ongoing support.
Simplify technology management with powerful expert support that delivers to your top priorities, including profitability, efficiency, and customer satisfaction.
DYNAMICS 365 CRM
Create the best possible value from your most important relationships and ensure their longevity. Bring greater effectiveness and focus to marketing and sales.
Scale resources as your company grows, reduce infrastructure costs, space requirements, access software capabilities and data from anywhere.
INTERNET OF THINGS
Connects a wide variety of machinery and other important tools to your IT infrastructure, where they can be more easily and efficiently operated, monitored and maintained.
CLOUD SERVICE PROVIDER (CSP) PARTNER / LISENCING
Through Cloud 9 CSP portal, you can purchase Microsoft Products such as Azure, Office 365, Dynamics, and Exchange while receiving expert support, migration assistance, and consolidated billing.
We are very satisfied with the professionalism of all Cloud 9 Infosystems staff. They stand behind their work and fully support the product. If any problem(s) should arise they are there working along with you until it is resolved.
IT MANAGER AND EDI COORDINATOR