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Shifts in supply chain and relentless customer demands have forced retailers to change their strategies in order to remain competitive. We work side-by-side with our clients to help them navigate disruption by tapping into cloud-fueled technologies to generate insights to help understand customers and exceed their expectations.
Our retail solutions draw from our experience and expertise across business disciplines, including customer engagement, products and innovation, and strategy and operations. We’ll partner with you to design a tailor-made, integrated strategy to retain the customers you have and attract new ones.
Transform your retail process digitally and connect your customers with Microsoft Cloud
Explore new revenue streams
There is plenty of data out there. Cloud uses it to understand your customer and enhance existing offerings—and create new ones—to stand out from the competition.
Improve your Productivity
Empower your process with Microsoft Cloud tools that boost productivity, foster collaboration and promote sharing of insights about customer activity and more.
Unified Commerce
A unified commerce offering with built-in social and mobile capabilities will let your people work effectively and act quickly to deliver differentiated and personalized customer service.
Fast Insights
With a reliable, secure and agile multi-channel platform for advanced analytics you can improve forecasting and make changes in real-time to optimize for changing conditions.
Know Your Customer
Deliver unforgettable customer experiences that make you stand out from the crowd.
Empower Your Employees
Enable your people with strategic retail solutions and tools to deliver extraordinary customer service.
Deliver Intelligent Supply Chain
Close the gap between demand and fulfillment to delight your customers.
Reimagine Retail
Imagine the impossible – and then make it happen with intelligent retail solutions.
SUCCESS STORIES
We engaged with Cloud 9 during the challenging times of Covid-19, when it was critical for us to equip our remote workforce with Office 365 collaboration capabilities to ensure business continuity. Cloud 9 team was very quick to respond and assessed our situation, developed a comprehensive plan to enable our Microsoft cloud stack and helped us leverage our systems most effectively.
