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Smile Design Dentistry is a growing family dental practice with locations throughout central Florida. They have grown to twenty-six offices and foresee continued growth through acquisition. When a dental practice is brought into the Smile Design framework, efficiencies are gained that allow the practice to become more price competitive. The digital capabilities provided by the Dentrix solution are a big part of those efficiencies and meeting new patient demands.

Company

  • Size: 501-1000 employees
  • Location: USA – South East

Industry

Practice Areas

Challenge

The Dentrix solution was hosted at a private cloud provider whose capabilities were lacking. Network bandwidth was limited and adding processor or disk capacity was difficult and slow. Operations and support was poor and Smile Design became dependent upon the private cloud provider for running their business. These issues were slowing practice growth and limiting business opportunities.

Solution

Smile Design reached out to Microsoft for guidance, and Microsoft engaged a top gold cloud partner, Cloud 9 InfoSystems Inc. The Cloud 9 and the Smile Design teams worked closely together to design, build, and migrate Dentrix to a secure public cloud platform.

Results

The Smile Design family is all smiles after migrating their Dentrix dental practice management system to Microsoft Azure. The patient and doctor experience is improved, new dental practices can be quickly onboarded and operational costs are more predictable.